Most Common Asks

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Sauf indication contraire, tous les prix sont en dollar canadien.
Oui. Elles sont automatiquement calculées et ajoutées au coût de votre réservation.

Select your pickup and dropoff locations and dates in the booking box on the left, click on "Rent an RV" and away you go! CanaDream's real-time availability and pricing will let you see the price of your RV vacation immediately.  Le prix qui figure sur le devis que vous avez reçu est valable pour une durée de cinq jours maximum à compter de la date d'émission du devis. Au-delà de cinq jours, le devis n'est plus valable et il est nécessaire d'établir un nouveau devis.

A booking is only confirmed when we receive a $ 500.00 deposit. Si la date de réservation se situe 30 jours avant la date de départ, l'intégralité du paiement vous sera demandée au moment de la réservation. Please contact our reservations department between 08:00 and 17:00 MST at 1-888-480-9726 (toll free within North America), or 403-925-255-8383 if calling from Calgary, Alberta.   You may also contact us by email at booking@canadream.com.

Le paiement complet est exigé 30 jours avant la prise en charge du véhicule. We are happy to accept payments made by Master Card, Visa or American Express credit cards. Tous les Invités doivent présenter une carte de crédit valide au moment du départ (voir la section Dépôt de sécurité).
Si vous disposez d'un permis de conduire en langue anglaise, il vous est inutile de vous en procurer une version internationale. Si votre permis de conduire n'est pas en anglais, nous vous conseillons vivement de vous munir d'un permis de conduire international et du permis délivré par votre pays. Pour des raisons linguistiques, un permis de conduire international sera plus facile d'utilisation au Canada et aux États-Unis. Veuillez noter qu'un permis de conduire international seul n'est pas valide pour conduire au Canada et aux États-Unis. Le permis international doit donc être accompagné d'un permis de conduire valide dans votre pays.
While we are happy for our Guests to book for any number of nights, we have a minimum rental charge based on 7 nights year-round.  The cost will vary and is dependent on rates applicable at time of booking.
Sorry. While we love pets, we are unable to allow them to travel in our RVs. 
Smoking of any kind is not permitted in our RVs. This includes cigarettes and recreational cannibis. If cigarette or cannibis use is detected in the unit at drop-off, a defuming and sanitizing charge will be applied. See our pricing page for current charge.
We are happy to provide convenience kits for a small additional fee.  ​See our current pricing sheet for more details. One convenience kit is required for each person travelling.  For information about what is included in our convenience kits, please click here.

 
Generally speaking, you are permitted to travel on any roads in the United States and Canada which are federal or provincially numbered roads.  Travel on any roads in the United States is subject to our US driving surcharge.  Travel in northern parts of Canada is subject to our Northern Surcharge.

Guests are however not permitted to travel on some routes in the Yukon and Alaska, along with roads in Northern Quebec and Labrador at any time.  See "Prohibited Travel Areas" and "Restricted Travel Areas" in our FAQ section for full details of these routes.

There are some urban restrictions within Canada and the United States where Guests are not allowed to park or travel through.  Please see "Urban Travel Restrictions" in our FAQ section for details.

 
CanaDream is happy to offer a transfer service between our locations and the local airport and airport hotels.  
 
  Transport Coût
Calgary Oui Gratuit
Edmonton Oui Gratuit
Halifax Oui Gratuit
Montreal Oui $90 round trip
Toronto Oui Gratuit
Vancouver Oui Gratuit
Whitehorse Oui Gratuit
Guests should call the pick up location to pre-book their transfer after 8am on the morning of pick up. 

Luggage Restrictions:
Passengers using the transfer service are allowed 1 suitcase and 1 hand luggage item per Guest.

Note: Unfortunately due to space restrictions in our transfer vehicles we are unable to guarantee the transfer of bikes, large sports equipment or excessive luggage. Please call to discuss your transfer requirements and we will advise if this is possible, otherwise a private transfer (at own cost) will need to be arranged. 
Le prix de la location comprend un conducteur. There is an additional driver charge  per night for the entire rental period per additional driver. There is no coverage should an unauthorized driver be involved in an accident.