« Back to FAQs

FAQ Générale

Print

Oui. We are happy to provide child seats and booster seats for our Guests for a small fee. Pendant la saison haute, il est possible que leur disponibilité soit limitée, nous vous conseillons donc de les réserver avant votre arrivée ou d'amener votre propre siège-auto. Nous ne louons pas de lits parapluie, de poussettes ou de parcs. Cependant notre centre de réservation pourra peut-être vous fournir les coordonnées d'entreprises qui seront en mesure de vous aider.

Select your pickup and dropoff locations and dates in the booking box on the left, click on "Rent an RV" and away you go! CanaDream's real-time availability and pricing will let you see the price of your RV vacation immediately.  Le prix qui figure sur le devis que vous avez reçu est valable pour une durée de cinq jours maximum à compter de la date d'émission du devis. Au-delà de cinq jours, le devis n'est plus valable et il est nécessaire d'établir un nouveau devis.

A booking is only confirmed when we receive a $ 500.00 deposit. Si la date de réservation se situe 30 jours avant la date de départ, l'intégralité du paiement vous sera demandée au moment de la réservation. Please contact our reservations department between 08:00 and 17:00 MST at 1-888-480-9726 (toll free within North America), or 403-925-255-8383 if calling from Calgary, Alberta.   You may also contact us by email at booking@canadream.com.

Désolé, nous ne nous proposons pas de lit pour bébé à la location. Veuillez contacter notre service Réservation pour obtenir les noms et le numéro de téléphone des entreprises qui offrent ce service.

Vous pouvez louer :

  • Lawn Chairs
  • Bike Racks for 4 bikes
  • sièges pour enfants
  • Grille-pain
  • Système de navigation GPS mobile
Please see our Pricing page for updated pricing.

Les articles suivants peuvent être disponibles pendant les mois d'hiver :

  • Chaînes
  • Radiateurs électriques
  • Coussins de ventilation
Le paiement complet est exigé 30 jours avant la prise en charge du véhicule. We are happy to accept payments made by Master Card, Visa or American Express credit cards. Tous les Invités doivent présenter une carte de crédit valide au moment du départ (voir la section Dépôt de sécurité).
Sauf indication contraire, tous les prix sont en dollar canadien.
Oui. Elles sont automatiquement calculées et ajoutées au coût de votre réservation.

Transfers effective from 1 April to 31 October 2019

CanaDream vous offre volontiers une navette entre nos agences et l'aéroport local ou les hôtels situés à proximité de l'aéroport.  

CanaDream Station Transport Coût
Calgary Oui Gratuit
Edmonton Oui Gratuit
Halifax Oui Gratuit
Montreal Oui $90 round trip
Toronto Oui Gratuit
Vancouver Oui Gratuit
Whitehorse Oui Gratuit
Guests should call the pick-up location to pre-book their transfer after 8am on the morning of pick up. 

Luggage Restrictions:
Passengers using the transfer service are allowed 1 suitcase and 1 hand luggage item per Guest.

Note: Unfortunately due to space restrictions in our transfer vehicles we are unable to guarantee the transfer of bikes, large sports equipment or excessive luggage. Please call to discuss your transfer requirements and we will advise if this is possible, otherwise a private transfer (at own cost) will need to be arranged.  

--------------------------------------------------------------------------------------------------------------------

Transfers - effective from 1 November 2019 onwards

CanaDream is happy to offer a transfer service or a paid private taxi service as outlined below.

CanaDream
Station		 Operated
By		 To Airport/
Airport Hotel		 From Airport/
Airport Hotel
Guest Charge   Cost $ Cost $
 Halifax CanaDream Shuttle 10  10 
 Toronto CanaDream Shuttle 15    15 
 Montreal CanaDream Shuttle 55  55 
 Edmonton CanaDream Shuttle 30  30 
       
Guest reimbursement $  $ 
 Whitehorse Private Taxi 10  10 
 Vancouver Private Taxi 25  25 
Calgary Private Taxi 20  20 
Downtown transfers are not available, except in Whitehorse. 

Transfer/Taxi Procedures:
CanaDream operated transfers
  1. Guests should call the pick-up station the day before pick up or after 8 am on the morning of pick up to pre-book their transfer. Guests will be told the time to be ready for the Canadream shuttle and where to meet it.
  2. Drop-off transfer will be arranged at time of drop off.
Luggage Restrictions:
Passengers using the CanaDream transfer service are allowed 1 suitcase and 1 hand luggage item per Guest. Note: Unfortunately, due to space restrictions in the CanaDream transfer vehicles, we cannot guarantee the transfer of bikes, large sports equipment or excessive luggage.
Please call us before pick up to discuss transfer requirements and we will advise if this is possible, otherwise we will be happy to arrange a private transfer at the Guest’s own cost.

Private taxi transfers
  1. Guests should call the pick-up station the day before pick up or after 8am on the morning of pick up to be given a check-in time. Guests should then plan to arrive on time at the station according to their scheduled pick-up time. The taxi reimbursement will be processed at check in. Guests must present their taxi receipt at check in to verify their transfer was from the airport or airport hotel (and downtown for Whitehorse). Note the Private Taxi offer is only applicable for the stated stations and strictly from the airport or airport hotels.
  2. CanaDream will arrange for the drop-off taxi.
We require a valid driver's license (must be valid until at least the day after drop-off day) for all drivers. In addition, we require a passport for international guests or an ID card for our U.S. Guests.
Si vous disposez d'un permis de conduire en langue anglaise, il vous est inutile de vous en procurer une version internationale. Si votre permis de conduire n'est pas en anglais, nous vous conseillons vivement de vous munir d'un permis de conduire international et du permis délivré par votre pays. Pour des raisons linguistiques, un permis de conduire international sera plus facile d'utilisation au Canada et aux États-Unis. Veuillez noter qu'un permis de conduire international seul n'est pas valide pour conduire au Canada et aux États-Unis. Le permis international doit donc être accompagné d'un permis de conduire valide dans votre pays.
As numerous conditions affect gas mileage (wind, hills, speed, driving habits, etc.), fuel consumption will vary according to the conditions. As a rough "rule of thumb", you could budget about 25-30 litres/100 kilometres. This rough estimate is for budgeting purposes only. CanaDream ne fournit aucune garantie concernant la consommation de carburant et ne proposera pas de remboursement aux invités dont la consommation réelle est inférieure aux estimations présentes sur ce site Web. 
Vous devez avoir au moins 21 ans pour louer une caravane et détenir un permis de conduire en règle émis par votre propre pays. Ce permis doit être valide jusqu’à au moins un jour après la date à laquelle vous devez rendre le véhicule.
Oui.  Unless U.S. travel has been included in your reservation at no cost, there is a charge for each night you spend in the USA.   Please note that U.S. Agriculture may not allow fresh meat, fruits and vegetables across the border.  Si vous pensez franchir la frontière pour aller aux États-Unis, nous vous conseillons de faire vos achats alimentaires une fois là-bas. If you are not sure how many nights you will spend in the U.S. or you are not sure if you will travel at all in the U.S., we give you the option to call us on our toll free number at 1-888-480-9726 to advise us of the number of nights you will spend in the U.S. Le montant correspondant sera prélevé sur votre carte de crédit. Please be aware, there is no coverage should you travel in the U.S. without prior authorization.
Oui. As long as you are picking up and dropping off at the same location, you are welcome to unpack your suitcase in your motorhome and leave it at our rental location. We are happy to store your suitcase until you return. There is no charge for this service.
This depends on the vehicle type. Canadian transport regulations state that each person travelling must be wearing a seatbelt. The number of people able to travel in each motorhome is dependent upon the number of seatbelts provided. The following table shows the maximum number of seatbelts we can guarantee in each of our vehicles.
MHA   6
MHB   6
SVC   4
DVC   4
TCA   5
There is a dash radio in every motorhome. CD players are not fitted in all vehicles. While many of our vehicles also have an auxiliary and/or USB outlet, we are unable to guarantee that the vehicle you receive will have this feature. 
Televisions and DVD players are factory fitted in most of our vehicles. While we do not promote the availability of TVs with our rental fleet, we are happy to allow Guests to use the TVs if they wish. We cannot however guarantee that the TV will be operational nor can we reception in the many areas that Guests choose to camp. We do not provide on-road or technical support for TV related issues.
CanaDream provides Guests with 24 hour toll-free emergency assistance in the event of a breakdown or accident. Un de nos techniciens sera à votre écoute pour vous conseiller et vous aider.
If you are travelling with CanaDream in 2019, we regret we are unable to allow pets.  Service animals can travel in our RVs free of charge with prior permission and proof of service certification.

We are happy to say that, from 2 December 2019, our pet policy is changing and we will welcome your pet travelling with you with payment of a pet fee.  We ask that Guests tell us in advance if they wish to bring their pet and require Guests to ensure their pet does not cause any damage to the RV. Should additional pet cleaning be required at drop off, extra cleaning charges will apply.
Smoking of any kind is not permitted in our RVs. This includes cigarettes and recreational cannibis. If cigarette or cannibis use is detected in the unit at drop-off, a defuming and sanitizing charge will be applied. See our pricing page for current charge.
Nos plus grands VR sont conçus pour accueillir jusqu'à 6 personnes. Ce nombre ne dépend pas du nombre de couchages dans le VR, mais du nombre de ceintures de sécurité. Conformément à la loi canadienne, chaque personne assise dans le véhicule doit porter une ceinture de sécurité. Le nombre maximum de ceintures de sécurité dans nos véhicules est de 6.
Oui. Vous devrez vous conformer aux règles du ferry que vous emprunterez avant de monter à bord. Remarque : de nombreux ferries refusent de transporter des camping-cars possédant une bouteille de propane de plus de 65 litres, This is particularly true in the province of Quebec. The propane tanks on our motorhomes comply with the ferry regulations however CanaDream cannot be held responsible for any refusal by the ferry company to carry your RV.
Seul le papier toilette simple épaisseur est compatible avec les toilettes du VR. Ce type de papier se décompose plus rapidement que les papiers double ou triple épaisseur, évitant ainsi d'obstruer le système d'évacuation. Le papier toilette simple épaisseur peut s'acheter dans certains supermarchés et magasins spécialisés dans le matériel de camping. Vous en trouverez également en vente dans les agences CanaDream. Please note that Guests are responsible for the cost of clearing clogged tanks where the incorrect toilet paper has been used.
Oui, nous proposons des allers simples entre nos agences. These do require prior authorization, which can be arranged by calling CanaDream Central at 1-888-480-9726. En règle générale, les allers simples ne sont pas disponibles au départ de ou en direction de l'agence de Edmonton.  Please refer to our latest pricing sheet for costs.
There is a surcharge for rentals starting from Vancouver, Calgary, Edmonton, Toronto, Montreal or Halifax with permission to travel on/in:
Autoroute d'Alaska au nord de Fort St. John, Colombie-Britannique
Autoroute de Cassiar (n°37), au nord de Kitwanga, Colombie-Britannique
Autoroute N° 35, au nord de Peace River, Alberta
Northwest Territories, Yukon, Nunavut
 
View Northern Surcharge map

Permission is automatically granted to travel in above areas with pick ups in Whitehorse with the exception of the 'No-Go' areas of the Denali and Dalton Highways in Alaska and the North Canol Highway in the Yukon.

Tout voyage en direction des territoires du nord doit faire l'objet d'une demande et d'une confirmation au moment de la réservation. Guests who travel to these areas without permission will be subject to a $900 penalty and will void all insurance coverage. CanaDream reserves the right to restrict driving access at any time. Ces restrictions peuvent s'appliquer au moment de la prise en charge du véhicule. Please see our current pricing sheet for northern surcharge cost.
A northern surcharge fee applies for Guests travelling to Newfoundland and any points north and east of Sept-Iles in Quebec.  Note that travel is not permitted to most areas of northern Quebec and Labrador due to the remoteness and condition of the roads. Please refer to the "Prohibited Travel Areas" in our FAQs for more detailed information.

View Northern Surcharge map

Tout voyage en direction des territoires du nord doit faire l'objet d'une demande et d'une confirmation au moment de la réservation. Guests who travel to these areas without permission will be subject to a $900 penalty and will void all insurance coverage. CanaDream reserves the right to restrict driving access at any time. Ces restrictions peuvent s'appliquer au moment de la prise en charge du véhicule.  Please see our current pricing sheet for northern surcharge cost.
Le prix de la location comprend un conducteur. There is an additional driver charge  per night for the entire rental period per additional driver. There is no coverage should an unauthorized driver be involved in an accident. 
Our rental cost includes 100km per night. Guests can pre-purchase kilometre packages or pay for additional kilometres at our current rate when they drop off their RV.  See our current pricing sheet for more details.

At any time prior to pickup, you can prepurchase kilometres for your trip.  Our options are:

Upgrade from 100km to 160km per night
Upgrade from 100km to 250km per night
Purchase 500km package
Purchase 800km package
Purchase unlimited kilometres 

See our current pricing sheet for more details.

There is a surcharge for all RV vacations starting from any of our locations with permission to travel to the Burning Man Festival in Nevada, USA. Vehicles for Burning Man must be expressly requested and confirmed at time of reservation. Guests who travel to Burning Man without permission will be subject to a $1,500 penalty and will void all insurance coverage.

See our current pricing sheet for more details.
Oui. We are happy for our Guests to travel on this road between 15 May and 14 September. Il est formellement interdit de voyager sur la Dempster Highway, dans le Yukon, entre le 15 septembre et le 14 mai, en raison du mauvais état de la route à cette période. Please note that, while this road is arguably one of Canada's most epic road trips, Guests need to be aware that road conditions can change rapidly and the area is remote. Cellphone coverage is sparse. Ensure you are properly prepared to travel this highway.
The awnings on our vehicles have been installed at the factory prior to delivery to CanaDream and may be easily damaged with Guest use. To avoid the possibility that guests will incur significant charges for repairs to these awnings, these have been disabled and are not available for Guest use.
Generators are factory fitted to most of our units.  Our TCA truck and camper category does not have generators, nor do some of our deluxe van campers (DVC) models. Entre le 1er octobre et le 30 avril, l'utilisation du groupe électrogène est gratuite. From 1 May to 30 September, Guests are welcome to have unlimited use of the generator at a nightly rate to a maximum of $100. We do not guarantee that the vehicle you receive at pick up will be equipped with a generator.

See our current pricing sheet for more details.
It has for many decades been the accepted position of our Insurance providers and licensing authorities that tourists with valid passenger vehicle driver's licenses may rent a motor home in Canada and will be considered authorized and legitimately qualified to operate the vehicle.  Guests with a valid license are able to legitimately rent and operate a motor home with the full confidence and knowledge of valid insurance coverage.
We schedule the pick-up time of our vehicles between 13:00 and 16:00 from Monday to Sunday (Monday to Saturday between 1 October and 30 April.)  Si vous vous présentez dans une agence sans avoir pris rendez-vous, vous pourriez être obligé d'attendre inutilement.

Pour limiter votre temps d'attente dans nos locaux et prendre la route sans tarder, nous vous invitons à nous appeler le matin de votre prise en charge afin de prendre rendez-vous. Avant la prise en charge, chaque véhicule doit être correctement nettoyé et révisé : votre horaire de prise en charge sera donc déterminé par le temps requis pour cette étape. Toll-free numbers for each station can be found under the Locations menu on this page.

You can also call to arrange transportation to the station from airport or airport area hotels. We would like to make your experience as pleasant and efficient as possible but do require your co-operation!


 
From the time you arrive until you leave our station, it may take anywhere from 1 to 2 hours. Please count on approximately ½ hour for the paper work. The personalized vehicle instruction may take anywhere between ½ to 1½ hours depending on how familiar you are with an RV.

Nous prenons tout ce temps parce que nous voulons répondre clairement à toutes vos questions et parce que nous voulons que vous sachiez exactement comment utiliser le véhicule avant de commencer votre voyage.
We guarantee that all our units will be "ready to go" when you receive them. They will be thoroughly cleaned, with fully charged batteries, full tanks of propane, and empty holding tanks. If you have chosen to include our convenience kit option, we will ensure that they are complete and that they have been placed in your vehicle.
Oui.  From May 1 to September 30, CanaDream is open on Sundays and our normal pick-up and drop-off times apply.  From October 1 to April 30, we are open on Sundays on request only and a fee per occurrence may apply. Our Edmonton location is closed on Sundays year round.
A refundable $750.00 ($1,500.00 for a driver between 21 to 24 years inclusive) security deposit will be processed on a credit card at the time of pick up. This deposit MUST be made by credit card and will be refunded to the same card at drop off as long as the vehicle is returned in a clean and undamaged condition with all equipment and/or convenience kits returned. In addition, an open credit card imprint is taken with all rentals and it will be destroyed at the time of drop-off.
Sorry. We do not allow anything to be towed behind our vehicles. Your insurance coverage with CanaDream will not cover any damage to the RV if you are towing anything.
We do not allow the transportation of canoes or other objects on the roofs of our vehicles. To prevent accidents, we do not install ladders on our vehicles. There is no coverage for any type of accident as a result of transporting an object on the roof of the vehicle.
Insurance against damage to your RV and to third party property is included in your rental cost.  There is a minimum deductible applicable of $750 ($1,500 for drivers between the ages of 21 and 24 years inclusive).  This deductible however is dependent upon the type of accident or incident which has occurred while the vehicle is in the possession of the Guest.  Please make yourself familiar with the complete details of the insurance coverage included with your booking prior to picking up your RV.
Please go to our Terms and Conditions page for full details. You will be required to sign this document when you pick up your vehicle. We recommend you take the time to read this prior to arrival so you are familiar with these terms.

Normal drop-off times are between 08:00 and 10:00.  You do not need to book a time to drop-off your vehicle.  Please ensure you are back at your drop-off location and all your possessions are removed from the vehicle no later than 10:00.  If you have a late drop-off, this will be noted on your Rental Agreement and, in this instance, you may return your vehicle anytime before 15:00.

Lorsque le véhicule est restitué dans un état propre, sans dégâts, avec tous ses équipements et / ou kits de confort (et lorsque les réservoirs de rétention ont été préalablement vidés), le processus de restitution dure environ ½ heure.  If you require a ride to the airport or to an airport hotel, additional time may need to be allocated for the shuttle transportation.
Yes, unless you have purchased our optional Platinum package at pick up, both the gray and black water tanks must be emptied at an appropriate dump station before the unit is returned. If the vehicle is returned without being emptied, a charge applies.

See our current pricing sheet for more details.
You will receive the vehicle with at least ¼ tank of fuel. You must return it with the fuel at the same level as pick up or you will be charged a fuel fee. Propane tanks may be returned empty.  We do not offer a refund if the vehicle is returned with more fuel than at pickup.  The Vehicle Specification page on our website provides you with the fuel tank capacity for each of our vehicle types. You are welcome to use this as a rough guide in calculating the number of litres required to return the vehicle at the same fuel level as pick up.

Guests are required at pick up to read and sign our "Before you drop off your RV" document. This document is available in English, French, German and Dutch.
If there is any discrepancy between the wording on the English document and that on the French, German and Dutch versions, the wording on the English version will apply.

Please sweep out the RV, ensure the fridge is empty with any spills wiped out, and that the stove is wiped down so it is free of grease.  If you  have not purchased one of our optional "We are happy to" packages at pick up and choose not to clean your RV prior to drop off, cleaning charges will apply.

See our current pricing sheet for more details.

 

A late drop-off fee will be charged for each hour the vehicle is not returned on or before the drop-off time stated in your rental agreement. The maximum charge for late drop-off will not exceed $600.00 for each 24 hour period.
Please see our Cancellation Policy page for full details.
While we are happy for our Guests to book for any number of nights, we have a minimum rental charge based on 7 nights year-round.  The cost will vary and is dependent on rates applicable at time of booking.
We are happy to welcome group bookings for all our unit types with the following changes to our regular terms and conditions for groups of 5 or more vehicles. A deposit of $500.00 per unit is required upon confirmation of the booking. Full payment is required 90 days prior to departure.
Plus de 180 jours avant le départ  -   $500 per booked vehicle
179-60 days prior to departure  -   50% of the booking charges
Under 60 days prior to departure  -   %100% of the booking charges
Hours of operation differ slightly between locations and by time of year.  To view the hours of operation at any of our locations, please visit the locations page for that city.
 
Sorry.  We are unable to offer you a refund if you decide to drop off your RV before the drop-off date shown in your rental agreement.
We recommend that our Guests use the planning tools on our website to calculate the approximate number of kilometres they will require for their vacation.  As we do not provide Guests with refunds for unused kilometres, we suggest that Guests do not pre-purchase more kilometres than they calculate they will need.  
Our fleet of vehicles is in top mechanical condition. In the unlikely event that a mechanical failure occurs, Guests are authorized to proceed with the necessary repairs up to $100.00. For expenses over $100.00, guests must telephone our on-road assistance team for authorization before proceeding with repairs. Replacement parts must be returned to the rental station for reimbursement. Guests assume full responsibility for damage to tires and undercarriage. Oil, tire pressure and coolant must be checked at each refueling. Costs for oil will be refunded upon presentation of receipts. The company's responsibility is limited to the refund of the daily gross rate, or portion thereof, if the breakdown repair is longer than 48 hours.
Generally speaking, you are permitted to travel on any roads in the United States and Canada which are federal or provincially numbered roads.  Travel on any roads in the United States is subject to our US driving surcharge.  Travel in northern parts of Canada is subject to our Northern Surcharge.

Guests are however not permitted to travel on some routes in the Yukon and Alaska, along with roads in Northern Quebec and Labrador at any time.  See "Prohibited Travel Areas" and "Restricted Travel Areas" in our FAQ section for full details of these routes.

There are some urban restrictions within Canada and the United States where Guests are not allowed to park or travel through.  Please see "Urban Travel Restrictions" in our FAQ section for details.

 
Il est formellement interdit d'emprunter les routes ci-dessous.
  • Il est formellement interdit de franchir la frontière du Mexique.
  • Denali Highway in Alaska
  • North Canol Highway in the Yukon
  • Dalton Highway (au nord de Livingood)
  • Eagle, Alaska (Highway 5, direction nord) depuis la jonction de la Highway 9 (Top of the World Highway) avec la section ouest de la Highway 5.
  • McCarthy Road, entre Chitina et McCarthy, en Alaska.
  • Northway Road (off AK-2) to Northway
  • Nabesna Road (off AK-1) to Nabesna
  • Route 500 (aussi nommée Route translabradorienne), de Goose Bay à Labrador City
  • Route 389, de Labrador City à Baie-Comeau
  • Route 510, de Red Bay à Happy Valley-Goose Bay
  • Route 167, au nord de La Doré
  • Route 109 et route de la Baie-James, au Québec
View Prohibited Travel Areas maps
Some roads in the United States and Canada have seasonal restrictions on them. This means that Guests can travel these roads only at specific times of the year.  Currently these travel restricted areas are:
  • Travel to Death Valley is limited to the low season (1 October through 30 April ) due to extremely high temperatures which can cause system failures.
  • Travel on the Dempster Highway in the Yukon is not permitted between 15 September and 14 May due to road conditions.We are happy for our Guests to travel on this road between 15 May and 14 September. Les invités doivent avoir traversé toute la Dempster Highway d'ici le 14 septembre.
Guests assume all responsibility for any expense or loss of time while travelling in restricted areas.
We are happy to provide convenience kits for a small additional fee.  ​See our current pricing sheet for more details. One convenience kit is required for each person travelling.  For information about what is included in our convenience kits, please click here.

 
We make every effort to ensure our Guests receive the vehicle type they book.  However, if, for any reason beyond the company's control, the reserved vehicle is not available, CanaDream reserves the right to substitute a vehicle of equivalent value or offer a higher rated vehicle at no additional cost. Should a lower rated vehicle be substituted, the company's only responsibility is to refund the difference between the two vehicles. Although this is infrequent, accidents or mechanical repairs may force substitutions
Provincial and/or Federal Sales taxes will be added to all charges.  Total sales taxes currently applying at each location are:

Calgary, Edmonton and Whitehorse - 5%
Vancouver - 12%
Toronto - 13%
Montreal - 14.975%
Halifax - 15%

Taxes are calculated on the gross amount of the rental.
Parking of your vehicle is prohibited in the greater metropolitan areas of Montreal and Ottawa. This includes all pay parking lots, hotel parking lots, side streets, malls, etc. To travel into these areas, park your vehicle at a campsite and use public transportation, taxi, etc. In the event of a theft that occurs in the Montreal or Ottawa prohibited parking area, the Guest is responsible for $7,500.

Travel in an RV is prohibited on Manhattan Island in New York.  Please leave your RV at your campsite and travel to Manhattan Island by public transport.
We design our convenience kits for Guests based on groupings from one up to six Guests. For complete information about what's included in a CanaDream convenience kit, please refer to CanaDream Convenience Kits in our FAQ section.
We do not rent bikes but are happy to refer you to mountain bike rental stores in Vancouver and Calgary only.  This option is not available for one-way rentals.
We are happy to sell Guests RV chemical drop ins and RV toilet paper at a competitive price.  If you would prefer to purchase these elsewhere, you can find them at RV supply stores and in some campground stores.
This fee includes transfers to and from the airport & airport area hotels (except in Montreal where a small return fee applies), and vehicle preparation (first supply of propane and toilet chemicals).  In most cases, this fee is included in the nightly rental cost.
La forte demande de nos offres de déplacement signifie qu'il nous serait très difficile d'avoir une liste d'attente à jour. Notre page de déplacement de nos véhicules de location est mise à jour tous les jours. C'est pourquoi la meilleure façon de trouver des disponibilités est d'ajouter cette page à votre liste de favoris et de la consulter régulièrement.
Le carburant est payé par la personne qui effectue le déplacement.  Nous incluons parfois une petite allocation de carburant dans un dépacement et, selon le cas, cette allocation figurera dans les kilomètres inclus dans la liste de déplacement.
La disponibilité des offres spéciales de déplacement CanaDream dépend de nos demandes de locations. C'est pourquoi nous ne pouvons pas proposer d'offres spéciales non mentionnées sur notre page de déplacements.
CanaDream offers a certain number of days at the heavily discounted relocation rate. The number of days and kilometres are determined by the route you are travelling. Subject to availability, you may be able to hire the vehicle for additional days at our regular rate. Extra kilometres driven are charged at $0.39 per kilometre on vehicle return. For full details, see our Terms and Conditions.
Ces offres de déplacement sont soumises aux mêmes conditions générales que nos locations normales.  L'assurance est comprise dans le coût de la location.  Nous demandons une caution d'assurance de $750.00 ($1,500.00 pour les conducteurs âgés de 21 à 24 ans) sur une carte de crédit au moment de la prise en charge du véhicule. Ce montant sera prélevé au moment de la prise en charge.  Cette caution sera remboursée quand vous rendrez le véhicule dans son état d'origine et si vous n'avez pas été impliqué dans un accident faisant l'objet d'une réclamation.

Nos offres de déplacement comprennent deux kits confort, la possibilité de conduire aux États-Unis et un conducteur additionnel. Vous devez payer ce qui suit :

  • tous les kilomètres supplémentaires parcourus en plus des kilomètres auxquels vous avez droit
  • carburant, les frais de camping
  • tous les frais non compris dans l'offre de déplacement.
Our Saver categories are designed to offer out Guests a discount on their RV rentals.  Saver 2 is available to singles and couples while Saver 4 is available for groups of up to 4 people.  When choosing the Saver category, you agree to take whichever RV we allocate to you on the day you pick up your vehicle.  Within our Saver 2 category this vehicle could be our SVC Super Van Camper or our DVC Deluxe Van Camper.  At our Whitehorse, Calgary and Vancouver locations, our TCA truck and camper is also part of the Saver 2 category.
Our Saver 4 category will provide you with our choice of a Super Van Conversion SVC, MHB Midi Motorhome or a MHA Maxi Motorhome.
Some of our relocations are advertised as Saver only.  When you book the relocation the booking will show as Saver 2 or Saver 4.  While we will make every effort to assign you a vehicle within your chosen Saver category, we cannot guarantee that the vehicle you receive at pick up will fall within your chosen category.  We guarantee that the vehicle you receive will have enough sleeping spaces for the number of people travelling.
Our normal cancellation policy does not apply to Relocation Specials.  Full payment is required at time of booking and there is no refund should you decide to cancel for any reason.
You can view and compare specifications for our five vehicle categories in pdf format here.
We are happy to offer our Guests optional packages to enable them to have peace of mind on their RV vacations and enjoy their holiday until the last possible moment.  Our "We are happy to" options range from windshield coverage to bringing the RV back without emptying the grey and black water tanks or cleaning the interior or exterior of the vehicle.  Please view our "We are happy to" leaflets here in English, French, German and Dutch for complete information on inclusions.
Driving in Canada may differ from driving in your own country.  Our North American Safe Driving video is available to familiarize you with driving and road rules applicable in North America.  This video is available in English, French and German.  Click here to view this video.
Our website uses cookies. By continuing to browse our site you are agreeing to our Cookie Policy.